Thank you for your interest in our company. We take the privacy seriously.
You can basically use our website without any personal data. If an affected person wishes to use our company's services via our website, personal data processing may be required. If the processing of personal data is required and there is no legal basis for such processing, we will always seek the consent of the data subject.
As the controller, we have implemented numerous technical and organizational measures to ensure the most complete protection of personal data processed through our website. However, data transmissions over the Internet can generally contain security holes. Thus, a 100% protection cannot be guaranteed. Therefore, of course, each affected person may alternatively also, for example, transmit personal data by telephone.
2. Name and contact details of the controller
Responsible: NEOMED PHARMA GmbH, represented by the managing director Mr. Ingo Iven, E-Mail: firstname.lastname@example.org, Phone: +49 (0) 451 795024, Fax: +49 (0) 451 792895
3. Collection and storage of personal data as well as the nature and purpose of their use
a) When visiting the website
You can basically use our website without disclosing your identity. When you visit our website, the browser used on your device automatically sends information to the server of our website. This information is temporarily stored in a so-called log file. The following information is collected without your intervention and stored until automated deletion:
b) By using our contact form
For questions of any kind, we offer you the opportunity to contact us via a form provided on our website. It is necessary to provide a valid e-mail address so that we know who the request came from and to answer it. Further information can be provided voluntarily. It is up to you to decide whether you want to enter this information in the contact form.
The data processing for the purpose of contacting us is in accordance with Art. 6 para. 1 p. 1 lit. a DSGVO based on your voluntarily granted consent.
The personal data collected by us for the use of the contact form will be automatically deleted after completion of the request made by you.
c) For orders via our website
You can either place orders as a guest through our website without registering or register in our shop as a customer for future orders. Registering has the advantage for you that you can log in to our shop directly with your e-mail address and password in the event of a future order, without having to enter your contact information again.
Your personal data will be entered in an input mask and sent to us and stored. If you place an order via our website, we will collect the following data in the case of a guest order as well as in the case of a registration in the shop:
The collection of these data takes place
As part of the ordering process, you will obtain consent to process this information.
The data processing is based on your order and / or registration and is in accordance with Art. 6 para. 1 p. 1 lit. b DSGVO for the stated purposes for the proper processing of your order and for the mutual fulfillment of obligations arising from the purchase agreement.
The personal data collected by us for the processing of your order will be stored until the statutory retention period has expired and then deleted, unless we are under Article 6 para. 1 sentence 1 lit. c DSGVO are required to store for a longer period of time due to tax and commercial requirements for storage and documentation (HGB, StGB or AO) or you are obliged to make further storage in accordance with Art. 6 para. 1 sentence 1 lit. a DSGVO have consented.
4. Disclosure of data
A transfer of your personal data from us to third parties will be made exclusively to the service partners involved in the execution of the contract, such as the logistics company commissioned with the delivery and the credit institution responsible for payment matters. However, in the case of the disclosure of your personal data to third parties, the scope of the data transmitted is limited to the minimum required.
A transfer of your personal data to third parties for purposes other than those mentioned above does not take place.
We will only share your personal information with third parties if:
As part of the ordering process, we will obtain your consent to share your information with third parties.
In the cookie information is stored, each resulting in connection with the specific terminal used. However, this does not mean that we are immediately aware of your identity.
In addition, to improve usability, we also use temporary cookies that are stored on your device for a specified period of time. If you visit our site again to use our services, it automatically recognizes that you have already been with us and what inputs and settings you have made, so you do not have to re-enter them.
The data processed by cookies are for the purposes mentioned in order to safeguard our legitimate interests as well as third parties pursuant to Art. 6 para. 1 sentence 1 lit. f DSGVO required.
Most browsers accept cookies automatically. However, you can configure your browser so that no cookies are stored on your computer or a note always appears before a new cookie is created. However, disabling cookies completely may mean that you can not use all features of our website.
6. Links to third party websites
The links published on our website are researched and compiled with the utmost care. However, we have no influence on the current and future design and content of the linked pages. We are not responsible for the content of the linked pages and we do not endorse the content of these pages. For illegal, incorrect or incomplete contents as well as for damages, which result from the use or disuse of the information, the provider of the web-site, to which reference was made, is liable. The liability of those who only point to the publication by a link is excluded. We are only responsible for third-party references when we receive information from them, i. also of any illegal or punishable content, have positive knowledge and it is technically possible and reasonable for us to prevent their use.
7. Analysis and Tracking Tools
The tracking measures listed below and used by us are based on Art. 6 para. 1 sentence 1 lit. f DSGVO. With the tracking measures to be used, we would like to ensure a needs-based design and the continuous optimization of our website. On the other hand, we use the tracking measures to statistically record the use of our website and evaluate it for the purpose of optimizing our offer for you. These interests are to be regarded as justified within the meaning of the aforementioned provision.
The respective data processing purposes and data categories can be found in the corresponding tracking tools.
a) Google Analytics1
We use Google Analytics, a web analytics service provided by Google Inc. (https://www.google.com/intl/en/about/) (1600 Amphitheater Parkway, Mountain View, CA 94043, for the purpose of customizing and continually optimizing our pages. USA, hereafter "Google"). In this context, pseudonyms usage profiles are created and cookies (see under 5) are used. The information generated by the cookie about your use of this website such as
are transferred to a Google server in the US and stored there. The information is used to evaluate the use of the website, to compile reports on website activity, and to provide other services related to website activity and internet usage for the purpose of market research and customization of these websites. This information may also be transferred to third parties if required by law or if third parties process this data in the order. In no case will your IP address be merged with other data provided by Google. The IP addresses are anonymized, so that an assignment is not possible (IP masking).
You can prevent the installation of cookies by setting the browser software accordingly; however, we point out that in this case not all features of our website may be fully exploited.
You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) and the processing of this data by Google by downloading and installing a browser add-on (https: //tools.google.com/dlpage/gaoptout?hl=de).
As an alternative to the browser add-on, especially for browsers on mobile devices, you can prevent the collection by Google Analytics by clicking on the link above. An opt-out cookie will be set which prevents the future collection of your data when you visit our website. The opt-out cookie is only valid in this browser and only for our website and is stored on your device. If you delete the cookies in this browser, you must set the opt-out cookie again.
For more information about privacy related to Google Analytics, please see the following link in the Google Analytics Help Center: https://support.google.com/analytics/answer/6004245?hl=en
b) Google AdWords Conversion Tracking
To statistically record the use of our website and to evaluate it for the purpose of optimizing our website, we also use Google conversion tracking. In doing so, Google AdWords will set a cookie (see paragraph 5) on your computer if you have reached our website via a Google ad.
These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages of the AdWords customer's website and the cookie has not yet expired, Google and the customer can recognize that the user clicked on the ad and was redirected to this page.
Each AdWords customer receives a different cookie. Cookies cannot be tracked via the websites of AdWords customers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords customers who have opted for conversion tracking. AdWords customers hear the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive any information that personally identifies users.
8. Social Media Plugins
We rely on our website on the basis of Art. 6 para. 1 sentence 1 lit. f DSGVO social plug-ins (e.g., Facebook, Twitter, Google+) to make our company better known. The underlying commercial purpose is to be regarded as legitimate interest within the meaning of the GDPR. Responsibility for the operation compliant with data protection is to be guaranteed by their respective providers. The integration of these plugins by us takes place in the way of the so-called two-click method to protect visitors of our website in the best possible way.
Our website uses social media plugins from Facebook to personalize their use. For this we use the "LIKE" or "SHARE" button. It is an offer from Facebook.
If you visit a page of our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser and integrated by this in the website.
By integrating the plugins, Facebook receives the information that your browser has accessed the corresponding page of our website, even if you do not have a Facebook account or are currently not logged in to Facebook. This information (including your IP address) is transmitted from your browser directly to a Facebook server in the US and stored there.
If you are logged in to Facebook, Facebook can assign the visit to our website directly to your Facebook account. If you interact with the plugins, for example by pressing the "LIKE" or "SHARE" button, the corresponding information is also transmitted directly to a Facebook server and stored there. The information will also be published on Facebook visible to everyone.
Facebook may use this information for the purpose of advertising, market research and tailor-made Facebook pages. For this purpose, Facebook uses user, interest and relationship profiles, e.g. For example, to evaluate your use of our website in relation to the advertisements displayed on Facebook, to inform other Facebook users about your activities on our website, and to provide other services related to the use of Facebook.
If you do not want Facebook to assign the data collected via our website to your Facebook account, you must log out of Facebook before visiting my website.
On our website plugins of the short message network of Twitter Inc. (Twitter) are integrated. The Twitter plugins (tweet button) can be recognized by the Twitter logo on our site. For an overview of tweet buttons, visit this link on Twitter: https://dev.twitter.com/web/tweet-button
c) Google "+1" button
Our website uses the "+1" button on the social network Google, which is operated by Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043-1351, USA. The button is marked with a "+1".
The "+1" button is an abbreviation for "that's pretty cool" or "look at it". The button is not used to track your visits to the web.
If a website of our website contains the "+1" button, then your internet browser will load and display this button from the Google server. The website you visit on our website is automatically communicated to the Google server. When viewing a + 1 button, Google will not log your browsing history permanently, but only for up to two weeks.
Google keeps this information about your visit for this period for system maintenance and troubleshooting purposes. However, these data are not structured according to individual profiles, usernames or URLs. This information is also not available to website publishers or advertisers. Use of this information is only for maintenance and troubleshooting in Google's internal systems. Your visit to a + 1 button page will not be evaluated by Google in any other way.
A further evaluation of your visit to a website of our website with a "+1" button does not take place.
The assignment of +1 itself is a public process, i. Anyone doing a Google search or calling content on the web that you +1 can potentially see that you + 1'd that content. So only +1 if you are sure you want to share this recommendation with the world.
Clicking on this + 1-button serves as a recommendation for other users in Google's search results. You may publicly announce that you like our website, that our website is approved or that you can recommend our website. If you have registered for Google+ and are logged in, then the +1 button turns blue when clicked. It also adds +1 to the + 1 tab in your Google profile. On this tab, you can manage your +1s and decide if you want to make the + 1 tab public.
10. Right of objection
If your personal data are based on legitimate interests in accordance with Art. 6 para. 1 sentence 1 lit. f DSGVO are processed, you have the right to file an objection against the processing of your personal data in accordance with Art. 21 DSGVO, provided that there are reasons for this arising from your particular situation or if the objection is directed against direct mail. In the latter case, you have a general right of objection, which is implemented by us without stating a particular situation.
If you would like to exercise your right of revocation or objection, please send an e-mail to: email@example.com
11. Data security
We use the widely used Secure Socket Layer (SSL) method in conjunction with the highest level of encryption supported by your browser. In general, this is a 256-bit encryption. If your browser does not support 256-bit encryption, we'll use 128-bit v3 technology instead. Whether a single page of our website is transmitted in encrypted form is indicated by the closed representation of the key or lock symbol in the lower status bar of your browser.
We also take appropriate technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or total loss, destruction or against unauthorized access by third parties. Our security measures are continuously improved in line with technological developments.
(1) Data protection authorities require the conclusion of a contract data processing agreement for the permitted use of Google Analytics. A template will be available at http://www.google.com/analytics/terms/en.pdf from Google.